ADEYEMI FOLAKEMI ADEFUNKE

Managing end-to-end talent acquisition and coordination, ensuring seamless project execution and strong talent-client relationships.

• Sourcing, screening, and onboarding of 50+ top talents, including UGC creators and creatives, to precisely meet diverse client needs.
• Cultivating strong relationships with the talent pool, enhancing engagement and contributing to improved retention rates.
• Supporting and implementing process improvements that streamlined talent management and project delivery workflows, increasing efficiency.
• Managing seamless execution of multiple projects by coordinating talent and preparing detailed briefs to align expectations and streamline workflows.

Directed and managed diverse projects from conception to completion, securing vital funding and optimizing operational efficiency.

• Secured significant project funding by crafting and presenting successful proposals, ensuring resource availability for key initiatives.
• Directed and empowered cross-functional teams, ensuring 100% on-time project completion within scope and budget.
• Optimized financial record-keeping processes, enhancing compliance and accuracy of reporting for all project expenditures.

Resolved customer issues and collaborated with sales to enhance satisfaction, retention, and revenue growth.

• Resolved complex customer complaints, significantly boosting satisfaction scores and improving client retention rates.
• Collaborated strategically with sales teams to nurture qualified leads, contributing directly to revenue growth.
• Implemented proactive customer retention strategies that enhanced loyalty and reduced churn across the client base.

Executed targeted outreach campaigns to generate and qualify leads, significantly improving database efficiency and engagement rates.

• Achieved high response and conversion rates (e.g., 15% response, 5% conversion) by leveraging Lemlist and Apollo.io for targeted outreach.
• Generated and qualified a high volume of leads, increasing database efficiency by 30% through meticulous data management.
• Optimized outreach campaigns through A/B testing and performance analysis, significantly improving engagement rates.

Facilitated learning activities, resolved technical issues, and contributed to user-friendly website design for educational programs.

• Facilitated engaging group activities and guided discussions for 20+ participants, significantly enhancing team collaboration and leadership abilities.
• Diagnosed and resolved 90% of common internet connectivity issues, ensuring uninterrupted learning environments for participants.
• Designed and maintained user-friendly websites, improving layout, functionality, and user experience for educational platforms.
• Developed and implemented effective conflict resolution strategies that fostered a positive and productive learning environment.

Provided comprehensive administrative and research support, leveraging digital tools for enhanced productivity and collaboration.

• Managed complex calendars and organized detailed travel itineraries, optimizing executive schedules and reducing administrative burden.
• Conducted in-depth research and comprehensive data entry to support critical project requirements and inform strategic decisions.
• Leveraged Google Suite, Calendly, Trello, Asana, and Slack to enhance team collaboration and boost overall productivity.

Drove significant portfolio growth and enhanced customer retention through targeted sales strategies and personalized service.

• Increased the company's loan portfolio by 20% within 12 months through the execution of targeted sales strategies.
• Retained a significant customer base by maintaining proactive communication and delivering personalized service, enhancing loyalty.